Privacy Policy

Gilbert's Air Specialists values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you contact us through our website, forms, or partner platforms such as Networx.

1. Information We Collect

We may collect the following information when you request service or contact us:

• Name
• Phone number
• Email address
• Service address or general location
• Details related to your HVAC service request

2. How We Use Your Information

We use your information to:

• Respond to your service requests
• Schedule appointments
• Provide updates related to your request or appointment
• Answer questions and provide customer support
• Improve our services and customer experience

3. SMS Communications

By providing your phone number, you agree to receive text messages from Gilbert's Air Specialists related to your service request. These messages may include follow-ups, appointment updates, and service-related notifications.

Message frequency varies based on your request. Message and data rates may apply.

You can opt out at any time by replying STOP. For help, reply HELP or call us at 713-568-7400.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only when needed to provide the services you requested or when required by law.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure.

6. Your Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

7. Contact Information

If you have questions about this Privacy Policy, please contact us:

Gilbert's Air Specialists
Phone: 713-568-7400